telemarketing - Accent Pros

4 02, 2014

Accent Reduction Programs: Robots learning the American Accent part 2

2017-03-28T05:54:45-05:00By John Atchley|

Accent Reduction Programs: The Rise of Telemarketing Robots In the first article in this series, we discussed how TIME Washington Bureau Chief Michael Scherer was contacted by what he believed to be a telemarketing robot operating under the name "Samantha West". What was most surprising to Scherer and his colleagues was the voice used by [...]

20 01, 2014

Accent Reduction Programs: Are robots learning the standard American Accent?

2017-03-28T05:54:45-05:00By John Atchley|

Accent Reduction Programs: Are telemarketing robots learning the standard American Accent? It ranks up near the top of the list of universal human experiences, occurring almost daily. The caller ID displays a random number you don't recognize. You pick up the phone and are greeted by a monotonous, blatantly robotic voice asking you to take [...]